Privacy Policy

1. Introduction

Grittionc Technologies Pvt Ltd (“Company”, “we”, “our”, “us”) operates TheNexzen Fleet Management platform (“Platform”). This Privacy Policy explains how we collect, use, and protect information.

2. Information We Collect

We collect the following data:

3. Customer Data Responsibility

The Platform is B2B. Each business (tenant) independently manages its own:

• Customer data
• Vendor data

Note: We do not control or take responsibility for how businesses handle their end-user data.

4. How We Use Data

We use collected data to:

• Provide and maintain the Platform
• Authenticate users
• Improve system performance
• Ensure security and auditability

5. Data Security

We implement:

• SSL encryption
• Role-Based Access Control (RBAC)
• Audit logs per business
• Basic data encryption

6. Data Storage

Data is hosted on dedicated servers and stored securely.

7. Data Retention

We retain data as long as the business account is active unless deletion is requested.

8. Third-Party Services

We use third-party payment gateway (Razorpay) for billing. We do not store payment card details.

9. User Rights

Businesses may:

• Access their data
• Request corrections
• Request deletion

10. Limitation of Responsibility

We are not responsible for:

• Data entered manually by users
• Errors in business records
• Misuse of the platform by tenant users

11. Governing Law

This policy is governed by the laws of India.

12. Contact